Refund Policy
Last Updated: 20th January 2023
At Revive Digital, we are committed to providing high-quality services to our customers. If, for any reason, you are not satisfied with your purchase, we offer the following refund policy:
1. Eligibility for Refund
1.1. Refunds may be considered in the following circumstances:
Services Not Delivered: If we fail to provide the services you purchased.
Service Deficiencies: If the services provided do not meet the quality or specifications as described on our website or in our agreement.
2. Refund Requests
2.1. To request a refund, you must contact us within 24 hours of your purchase and provide the following information:
Your full name.
Contact information.
Details of the service purchased.
Reason for the refund request.
Any supporting documentation, such as screenshots or evidence of service deficiencies.
2.2. Refund requests will be reviewed on a case-by-case basis, and we reserve the right to refuse refunds if the request does not meet the eligibility criteria.
3. Refund Process
3.1. Once your refund request is approved, we will process the refund within 48 hours using the original payment method used for the purchase.
3.2. If your refund request is approved, but the original payment method is no longer available, we will work with you to arrange an alternative refund method.
4. Non-Refundable Items and Services
4.1. The following items and services are non-refundable:
Services already provided or completed.
Customized or personalized services.
Downloadable digital products.
Domain registration fees.
Any other items or services clearly marked as non-refundable at the time of purchase.
5. Dispute Resolution
5.1. If you believe that your refund request was unfairly denied, you may contact our customer support team to resolve the issue. We are committed to addressing any concerns in a fair and timely manner.
6. Changes to This Refund Policy
6.1. We reserve the right to update or change this refund policy at any time. Any changes will be posted on this page, and the date of the last update will be modified accordingly.
7. Contact Information
If you have any questions or concerns about our refund policy or would like to request a refund, please contact us at info@revivedigital.in
